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ASLIB PUBLICATIONS: MANAGING INFORMATION REPORTS

Document Delivery (2nd Edition)

Elizabeth Finnie

'... a good overview for decision makers who need background knowledge and a good starting point for those new to the field.' (Performance Measurement and Metrics: The International Journal for Library and Information Services)

With the growing importance of document delivery, and the new opportunities presented by changes in technology, this important Managing Information Report makes essential reading for all information professionals. The Report gathers together key statistics on volumes and pricing of publications to provide an informative background to the subject. It provides guidelines on how to select the best suppliers and on how to handle difficult issues such as selection of equipment, establishing performance indicators, costing document delivery, and integration of new services into the existing workflow.

Contents: Document delivery - a definition; The growing importance of document delivery; The range of document suppliers; Selecting a supplier; Evaluation criteria; Practical considerations; Issues in document delivery; Costing document delivery; Future directions; Commentary on major suppliers; Information on key document suppliers in the market place; Case study - the University of Otago pilot project in document delivery; Equipment options; Glossary of terms.

ORDER DIRECTLY FROM ASLIB

Format:

Paperback,

 

297mm x 210mm 126pp approx

ISBN:

0 85142 406 6

Publication Date:

1998

Price (reduced cost)

Previously £37.99 - Now £18.50



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